Chewy.com Usability Study: An Analysis of Navigation, Organization, and Design

Project Type: Usability Test and Report

Skills: Usability Testing, Project Planning, Time Management

Technology: MS Word

 

I designed and performed a usability study, then presented my findings in a formal report. After I designed the study as well as success metrics, I sourced participants and ensured they'd be available with enough time for me to thoroughly conduct and create a report on their results.

 

This study evaluated how easily participants were able to complete various predetermined tasks under observation, as well as their impression of the site’s features and layout via pre- and post-test questionnaires. After this was complete, I translated the information into a visually-pleasing, detailed, and professional report on my findings.